Technical Support & AMC Services

IT AMC Services Dubai

IT AMC Dubai AED 40 only!! monthly, per Devices with Stand by Facility

We provide best Technical IT support in Dubai to make sure your systems are working smoothly. Whether you’re dealing with any software updates, hardware failures, or network issues, our expert staff is here to give you the fast and effective solutions to your business. We can find and solve all areas of computer issues like computer repairs, software issues or network setup.

IT Infrastructure Maintenance

  • Routine hardware & software checkups to ensure optimal performance.
  • Network security audits to protect against cyber threats.
  • Data backup & recovery solutions to safeguard business continuity.

Computer & Server Support

  • Installation, configuration, and troubleshooting of desktops, laptops, and servers.
  • Performance optimization for seamless operations.
  • Virus & malware protection to keep your systems secure.
  • Stand by Facilities will help you non stop flaws of work.

Network & WiFi Solutions

  • Network setup, optimization, and troubleshooting.
  • WiFi installation & enhancement for uninterrupted connectivity.
  • VPN & firewall configuration for secure remote access.

Security System Maintenance

  • CCTV camera installation & maintenance to ensure surveillance uptime.
  • Access control & time attendance system support.
  • Regular system updates & performance checks.
  • Stand by Facilities will help you non stop Security alert and watch.

Software & Licensing Support

  • Installation, updates, and troubleshooting for business software & applications.
  • License management & renewal assistance.
  • Cloud storage and backup solutions for data security.

On-Demand IT Support

  • Remote troubleshooting for quick issue resolution.
  • On-site support for hardware repairs and replacements.
  • Emergency support to minimize downtime.

Moving Workstation

  • Moving Workstation Support for businesses that require on-site IT services.
  • Fully equipped mobile workstations are designed to provide professional, chip-level repairs, software installations, network setup, and technical troubleshooting directly at your location.
  • Faster Response Time: We come to you, ensuring quicker issue resolution without downtime.
  • Stand by Facilities will help you non stop flaws of work.
  • Feature

  • Number of SystemsNumber of Systems
  • LaptopsLaptops
  • PrintersPrinters
  • TelephonesTelephones
  • CCTV CamerasCCTV Cameras
  • Support TypeSupport Type
  • Response TimeResponse Time
  • Hardware RepairsHardware Repairs
  • Software SupportSoftware Support
  • Backup & RecoveryBackup & Recovery
  • Security UpdatesSecurity Updates
  • Preventive MaintenancePreventive Maintenance
  • Customized SupportCustomized Support
  • Basic Plan

  • AED 2000

    per year

  • Number of SystemsUp to 5 systems
  • LaptopsUp to 3 laptops
  • Printers1 printer
  • TelephonesUp to 5 telephones
  • CCTV CamerasUp to 4 cameras
  • Support TypeRemote Support + Quarterly Visits
  • Response Time24-hour response
  • Hardware RepairsDiagnostics Only
  • Software SupportBasic troubleshooting
  • Backup & Recovery
  • Security Updates
  • Preventive MaintenanceQuarterly
  • Customized Support
  • Professional Plan

  • AED 5000

    per year

  • Number of SystemsUp to 15 systems
  • LaptopsUp to 10 laptops
  • PrintersUp to 3 printers
  • TelephonesUp to 10 telephones
  • CCTV CamerasUp to 8 cameras
  • Support TypeRemote + Monthly On-site Visits
  • Response Time12-hour response
  • Hardware RepairsRepairs (No Parts)
  • Software SupportAdvanced troubleshooting
  • Backup & Recovery
  • Security Updates
  • Preventive MaintenanceMonthly
  • Customized SupportOptional Add-ons
  • Premium Plan

  • AED 10000

    per year

  • Number of SystemsUp to 30 systems
  • LaptopsUp to 20 laptops
  • PrintersUp to 5 printers
  • TelephonesUp to 20 telephones
  • CCTV CamerasUp to 16 cameras
  • Support TypeRemote + On-site Support (Unlimited)
  • Response Time4-hour response
  • Hardware RepairsRepairs (Parts Included)
  • Software SupportFull software support
  • Backup & Recovery
  • Security Updates
  • Preventive MaintenanceBi-weekly
  • Customized Support
  • Basic Plan
  • Professional Plan
  • Premium Plan
Feature AED 2000
Number of Systems Up to 5 systems Up to 15 systems Up to 30 systems
Printers 1 printer Up to 3 printers Up to 5 printers
Laptops Up to 3 laptops Up to 10 laptops Up to 20 laptops
Telephones Up to 5 telephones Up to 10 telephones Up to 20 telephones
CCTV Cameras Up to 4 cameras Up to 8 cameras Up to 16 cameras
Support Type Remote Support + Quarterly Visits Remote + Monthly On-site Visits Remote + On-site Support (Unlimited)
Response Time 24-hour response 12-hour response 4-hour response
Hardware Repairs Diagnostics Only Repairs (No Parts) Repairs (Parts Included)
Software Support Basic troubleshooting Advanced troubleshooting Full software support
Backup & Recovery
Security Updates
Preventive Maintenance Quarterly Monthly Bi-weekly
Customized Support Optional Add-ons
AED 5000 / Year (Sample) AED 10,000 / Year (Sample)