Small Business IT Support
- OS troubleshooting (Windows/macOS issues, slow performance, software crashes).
- Network & WiFi setup issues (printer sharing, VPN setup, router troubleshooting).
- Email & software issues (Outlook errors, Google Workspace support).Email & software issues (Outlook errors, Google Workspace support).
- Cybersecurity basics (preventing phishing attacks, securing business data).
- Backup & recovery support (Google Drive, OneDrive, or external backups).
Home Users & Remote Workers
- OS troubleshooting (Windows updates, slow boot, Blue Screen errors).
- Software installation & configuration (Office, Zoom, Skype, browsers).
- Internet & WiFi troubleshooting (slow internet, connectivity issues).
- Security support (antivirus setup, parental controls, scam protection).
- Cloud storage & backup assistance (Google Drive, Dropbox, OneDrive setup).
Senior Citizens IT Support
- Basic OS guidance (navigating Windows/macOS, file management).
- Email & social media help (setting up Gmail, Facebook, WhatsApp, Zoom).
- Online safety tips (avoiding scams, secure online banking, password management).
- Simple troubleshooting (printer setup, webcam issues, system speed-up).
- Smart device assistance (help with smartphones, tablets, and smart TVs).
Non-Tech-Savvy Users
- Basic OS troubleshooting (system crashes, slow speed, error messages).
- Device setup assistance (new laptop, printer, webcam, speakers, monitors).
- Digital literacy training (how to use MS Office, browsers, video calls, online payments).
- Online safety (recognizing scams, setting strong passwords, updating software).
- File organization & backup (how to save and find documents easily).
